Be Ready for Spring
As we have officially entered Spring we thought we would share some tips and tricks for a successful launch into the Spring wash period. There are some obvious topics and some that may seem trivial, however, when these topics are addressed your site will be more profitable.
CLEANLINESS
This not only includes a CLEAN bay whether it be self serve or an automatic In bay (AIB) but just as important the cleanliness of the equipment and surrounding area is CRITICAL to the experience. A customer will always choose the cleaner, tidier location.
EQUIPMENT
Ensure your equipment is ready for customers. Wand Wash equipment always seems to be in the worst condition as I tour sites, for example, leaking hoses, worn brushes, broken matt clamps. All of these small items add up to either a positive or a negative experience for the customer. Look after these items either yourself or have your service provider attend and take care of these for you. Behind the scenes, oil changes always seem to be the easiest item to overlook yet this is probably the least expensive preventative measure an owner can take to prevent costly down time and repairs. Both the compressor and the pumps you have on site are working hard for you. It’s important to schedule time to change the oil or else the equipment will schedule the time for you (usually on a sunny day). Chemical lines and foot valves – these are the things you normally do not think about and you shouldn’t have to because a reputable chemical supplier will look after these, however, it wouldn’t hurt to set a reminder to check on their condition because bad lines and foot valves can ruin costly chemical. Your automatic in bay equipment should be receiving monthly preventative inspections (PMI) already so this equipment should be ready to go, however, spring is the perfect time to really go over the equipment with a fine tooth comb. Anything you have been putting off should get done now. We know costly repairs are difficult at times but down time with broken equipment is the costliest of all.
LIGHTING
Both in the bay and on the outside of the building provides not only a safe environment for the customer but a more welcoming experience. A site with burnt out or non functioning lighting projects poor equipment overall and may as well say closed. Your signage should always be cleaned and functional.
SERVICE PROVIDER
Although it may seem like they always send you expensive invoices your service provider should be your best ally when it comes to your wash. This is especially true if they are providing your chemical as well. More sales for you more chemical sales for them. If you have any questions regarding equipment or chemical please feel free to contact our office and we would be happy to come and visit and assist in any way possible.